We are committed to provide unparalleled customer service and support. Your satisfaction is always our number one priority.
While we do our best to photograph the details of our products, it is difficult to capture color digitally. Certain factors may contribute to your purchase not looking exactly as it appears on a screen. The House of Kelleher wants you to be pleased with your purchase. We offer returns for the textiles within 14 business days on unused items with their original tags and packaging.
Shipping & Returns
Making Changes to your Order
We are happy to make alterations to your order for a period of 72 hours after purchase.
Order Tracking
You will receive a tracking number by email when your order has shipped. Please email [email protected] if you do not receive tracking information after the disclosed procession time, or if you have questions about shipping.
Shipping & Handling Charges
Shipping and handling charges are noted during the checkout process.
How quickly will my domestic order arrive?
Depending on your location, it can take anywhere from 2-7 business days for a domestic order to arrive. However, as of late, shipping has been taking much longer. I will keep you informed if this should happen to your delivery.
Returns & Exchanges
To begin the return process, please email [email protected] with return or exchange inquiries. Please note we are unable to credit back the shipping fees in the case of a return or refund.
Conditions of Return
The House of Kelleher maintains the right to deny a refund if the merchandise returned does not meet our return policy requirements. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy
We do not share, sell, or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our website is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
What Is Natural Dyeing?
Natural dyeing is the art of extracting pigments from natural resources, such as petals, leaves, bark, minerals. and using these pigments to colour textiles. At The House of Kelleher, these natural dye materials are combined with non-toxic metal salts to create a bouquet of colours and imprints on fabric.
Compared to the conventional synthetic dyeing methods, natural dyeing processes have a much lower impact on the environment and also produces pieces that are much safer on your skin. Since this dyeing method is also dependent on natural botanical alchemy, and many factors such as the seasons, the quality of the water, whether, quality of plants, flowers…… can affect the final outcome, making each and every piece a unique and one of a kind, but all equally beautiful.
Organic Peace Silk
It’s widely known that silk helps fight frizz, split ends and wrinkles – but there is another thought that laying down on silk pillows made ethically should also have the animal animal welfare aspect of silk production in mind.
Ahimsa silk (Peace silk), which is theorised by Ahimsa way of life, is a silk produced without boiling the silk worms that created it so that they can become beautiful butterflies they are supposed to become – a process that is unfortunately not a given in the conventional silk industry. The worms which eat the leaves from the mulberry trees have not been sprayed with pesticides. Nor, have the use of chemicals been used during the manufacturing process.
We focus on using beautiful fabrics with varied weaves but with no cruelty, indeed!
You may notice small lines in the fabric when held to the light. This is not a flaw, but due to being hand woven by an artisan in a small Indian village and not mass produced by machines.
Care Instructions
Hand wash your Dreamcycle’s Peace silk pillowcase inside out with warm water, using gentle, PH balanced detergent for delicate fabrics. I recommend Heritage Park Laundry. Hang dry in shade or on damp dry setting and finish drying on a completely flat surface with a towel underneath.
Should you feel the need to iron your Dreamcycle pillowcase, please use the ‘silk’ setting on your iron, turn the pillowcase inside out and make sure that your iron is clean. Use a thin piece of clean, white material between the pillowcase while you iron to avoid burning. As you iron, never move the iron back and forth since this can break down the delicate fibers. Instead, move the iron quickly in one direction and move the iron to the next area.
Disclaimer
All of my silk fabric colors are produced using natural dyes, not chemical, and natural variations do occur. Each hand-dyed piece has unique marks—these are not stains or defects.
They are cut and sewn in a small studio in the USA. Please also be aware that sometimes naturally dyed colors fade.
Candles, herb bundles, and pendants are handmade and therefore unique in size, color, and ingredient amounts. Stones and crystals vary in size and color. If you have any additional questions, comments or concerns, please contact us at [email protected].
*The statements made on this website have not been evaluated by the Food and Drug Administration. These statements are not intended to diagnose, treat, cure, or prevent any disease. For educational purposes only.