We are committed to provide unparalleled customer service and support. Your satisfaction is always our number one priority.
While we do our best to photograph the details of our products, it is difficult to capture color digitally. Certain factors may contribute to your purchase not looking exactly as it appears on a screen. The House of Kelleher wants you to be pleased with your purchase. We offer returns for the textiles within 7 business days on unused items with their original tags and packaging.
Shipping & Returns
Making Changes to you Order
We are happy to make alterations to your order for a period of 72 hours after purchase. We ask that no changes be made to existing orders.
You will receive a tracking number by email when your order has shipped. Please email [email protected] if you do not receive tracking information after the disclosed procession time, or if you have questions about shipping.
Shipping & Handling Charges
Shipping and handling charges are noted during the checkout process.
How quickly will my domestic order arrive?
Depending on your location, it can take anywhere from 2-7 business days for a domestic order to arrive.
Returns & Exchanges
To begin the return process, please email [email protected] with return or exchange inquiries. Please note we are unable to credit back the shipping fees in the case of a return or refund.
Conditions of Return
The House of Kelleher maintains the right to deny a refund if the merchandise returned does not meet our return policy requirements. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We do not share, sell, or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our website is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
Hand wash with gentle soap. Hang dry in shade or on damp dry setting.
All of my silk fabric colors are produced using natural dyes, not chemical, and natural variations do occur.
Each hand-dyed piece has unique marks—these are not stains or defects. They are cut and sewn in a small studio in the USA.
Please also be aware that sometimes naturally dyed colors fade. Candles, herb bundles, and pendants are handmade and therefore unique in size, color, and ingredient amounts. Stones and crystals vary in size and color. If you have any additional questions, comments or concerns, please contact us at [email protected].
*The statements made on this website have not been evaluated by the Food and Drug Administration. These statements are not intended to diagnose, treat, cure, or prevent any disease. For educational purposes only.